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👤 Profile Settings

Your Profile section manages your personal information that's associated with your account. This is separate from your business (Provider Entity) information.

Profile Picture (Avatar)​

Uploading Your Profile Picture​

  1. Navigate to Settings > Profile
  2. You'll see your current profile picture (or initials if you haven't uploaded one)
  3. Click the file input field under "Profile Picture"
  4. Select an image file from your computer
  5. The image will upload automatically

Profile Picture Requirements​

RequirementDetails
File SizeMaximum 5MB
Supported FormatsJPG, JPEG, PNG, GIF, WebP
RecommendedSquare images work best
tip

Use a clear, professional photo for the best results. Square images display without cropping.

What Happens After Upload​

  • Your new profile picture will appear immediately
  • You'll see a success message confirming the upload
  • The picture will be displayed throughout your account

Personal Information​

First Name (Required)​

FieldDetails
What it isYour first name
Minimum LengthAt least 2 characters
Maximum LengthUp to 50 characters
tip

Use your real first name as it appears on official documents.

Last Name​

FieldDetails
What it isYour last name or surname
Minimum LengthAt least 2 characters if provided
Maximum LengthUp to 50 characters
tip

This helps identify you within your organization.

Updating Your Profile​

Step-by-Step Process​

  1. Navigate to Settings > Profile
  2. Update your first name and/or last name in the form fields
  3. Upload a new profile picture if desired
  4. Click "Save Changes"
  5. Wait for the success message
Important Note

Profile picture uploads happen immediately when you select a file. You don't need to click "Save Changes" for the picture - only for name changes.

Troubleshooting​

Profile Picture Won't Upload​

Problem: Your profile picture upload fails or shows an error.

Solutions:

  • Check the file size - it must be under 5MB
  • Verify the file format - only JPG, JPEG, PNG, GIF, and WebP are supported
  • Try a different image file
  • Make sure you have a stable internet connection
  • Clear your browser cache and try again

Best Practices​

  1. Use a Professional Photo: Choose a clear, well-lit photo that represents you professionally
  2. Keep Information Current: Update your profile when your name changes
  3. Complete All Fields: Fill in all available fields to help your team identify you easily
  4. Regular Reviews: Periodically check that your profile information is accurate