Incentive Offers (Incoming Offers)
Complete guide to receiving, claiming, and managing incentive offers on Incentise
Welcome to the Incentive Offers guide! This page is where you can view, claim, and manage all the incentive offers you receive from businesses.
What Are Incentive Offers?
An Incentive Offer is a reward (like cashback or discounts) that a business proactively offers to you. Unlike incentive requests (where you ask for rewards), incentive offers come directly from businesses who want to give you incentives.
Key Difference:
- Incentive Requests: You ask businesses for rewards
- Incentive Offers: Businesses offer rewards to you
How Do You Receive Incentive Offers?
1. Direct Email Offers
Businesses can send you incentive offers directly via email with a special link to claim.
2. Shareable Links
Businesses create shareable links distributed through:
- Social media (Facebook, Twitter, WhatsApp, Telegram)
- QR codes
- SMS messages
- Websites
3. Through the Platform
Navigate to the Incentive Offers page to see all offers sent to you.
Understanding the Incentive Offers Page
When you visit the Incentive Offers page, you'll see a table with:
| Column | Description |
|---|---|
| Incentive Offer ID | Unique identifier for the offer |
| Product/Service Name | Name of the product or service |
| Incentive Type | Type of incentive (Cashback, Discount, etc.) |
| Offer Type | Single (just for you) or Group (multiple people) |
| Status | Current status of the offer |
| Created | Date when the offer was created |
| Action | Menu with management options |
Page Features
- Search Bar: Search through your offers
- Pagination: Navigate between pages
Claiming an Incentive Offer
Method 1: Claiming via Token Link
- Click the Link from email or social media
- Automatic Processing validates your claim
- View Results - success, already claimed, or error
Method 2: Claiming via Invitation Link
Similar process with automatic claim processing.
Important Notes:
- Each offer can typically only be claimed once
- You must be logged in to claim
- Claims happen automatically when you click the link
Understanding Offer Statuses
| Status | Description |
|---|---|
| Offered | New offer from business |
| Acknowledged | Business has acknowledged the offer |
| Needs Info | Business needs more information |
| Info Provided | You've provided requested information |
| Counter | You've proposed different terms |
| Approved | You've accepted the offer |
| Approved Confirmed | Business confirmed approval |
| Claimed | Successfully claimed |
| Completed | Incentive process fully finished |
| Cancelled | Offer cancelled |
| Expired | Offer passed expiration date |
Available Actions
From the action menu (⋮) you can access:
| Action | Description | Guide |
|---|---|---|
| Messages With Provider | Communicate with the business | View Messages with Provider |
| View Incentive Offer Details | See complete offer information | View Incentive Offer Detail |
| View Incentive Distributions | Track incentive payments | View Incentive Distribution |
| View Group Members | See group participants (Group offers only) | View Group Members |
| View Group Messages | Group member communications (Group offers only) | View Group Messages |
| View Incentive Program | See full program details | Always available |
Offer Types
Single Offers
- Just for you
- Simpler and faster process
- Good for personal purchases
Group Offers
- Involves multiple people
- May require minimum members
- Better deals sometimes available
- Can view and coordinate with group members
Best Practices
Claiming Offers
- Act promptly - some offers expire
- Read terms carefully
- Be logged in before clicking claim links
Managing Your Offers
- Check regularly for status updates
- Respond promptly to messages
- Keep records of important offers
Troubleshooting
| Problem | Solution |
|---|---|
| Can't claim - "already claimed" | Offer was claimed by you or someone else |
| Can't find my offer | Use search bar, check all pages |
| "Login required" | Log in first, then return to link |
| "Invalid token" or "expired" | Contact provider for new link |
Sub-Guides
For detailed instructions on specific features:
- View Messages with Provider
- View Incentive Offer Detail
- View Incentive Distribution
- View Group Members
- View Group Messages