View Group Members
Manage members of your group incentive offer
Overview
The Group Members page allows you to view and manage all members who are part of your group incentive offer. This page is only available for offers with Offer Type set to "Group".
How to Access
- Go to Incentive Offers page
- Find a Group offer in the table (Offer Type shows "Group")
- Click the action menu (⋮)
- Select "View Group Members"
Page Layout
Header Section
- Title - "Group Members"
- Description - "Manage members of your incentive offer group"
- Invite Members Button - Available for group creators only
Members List
A list showing all current group members with their details.
Pending Invitations
If you're the creator, you'll see a list of pending invitations.
Member Information
Each member card shows:
| Field | Description |
|---|---|
| Username | Member's username |
| Profile Picture | Member's avatar |
| Role | Creator or Member |
| Status | Active, Pending, or Inactive |
| Joined Date | When they joined the group |
Member Roles
Creator
The user who created or received the group offer:
- Full control over the group
- Can invite new members
- Can approve/reject pending members
- Can communicate with the provider
Member
Users who joined the group:
- Part of the group offer
- Can view group information
- Can participate in group messages
- Cannot edit the main offer
Member Statuses
| Status | Meaning | Actions Available |
|---|---|---|
| Active | Full member of the group | Participate in group activities |
| Pending | Awaiting approval | Creator can approve or reject |
| Inactive | Removed or declined | No access to group |
Actions for Creators
Inviting Members
- Click "Invite Members" button
- Enter email addresses
- Add an optional message
- Click Send Invitations
Managing Pending Members
For each pending member:
- Approve - Accept them into the group
- Reject - Decline their request to join
Member Limits
- The offer may have a Maximum Members limit
- Once limit is reached, no more members can join
Actions for Members
As a group member, you can:
- View other group members
- See the member list
- Participate in Group Messages
- Submit acknowledgement confirmation (when applicable)
Pagination
For groups with many members:
- Choose items per page (5, 10, 20, 50)
- Navigate using Previous/Next buttons
- See total member count
Pending Invitations Section
What It Shows
- List of invitations sent
- Invitation status (Pending, Accepted, Declined)
- Email addresses of invitees
Managing Invitations
As the creator:
- View all pending invitations
- Track which invitations are still pending
- See when invitations were sent
Group Member Workflow
1. Creator Receives Group Offer
Offer received → Set as Group type → Max members defined
2. Creator Invites Members
View Group Members → Invite Members → Send Email Invitations
3. Members Join
Receive Invitation → Accept → Status: Pending → Creator Approves → Status: Active
4. Group Offer Proceeds
All members active → Offer processed → Distributions sent to all
Best Practices
For Creators
✅ Do:
- Invite appropriate members
- Send clear invitation messages
- Approve members promptly
- Keep members informed of status
❌ Don't:
- Invite random people
- Leave invitations pending too long
- Exceed needed member count
For Members
✅ Do:
- Respond to invitations promptly
- Participate in group discussions
- Submit confirmations when required
Troubleshooting
| Issue | Solution |
|---|---|
| Can't see "View Group Members" | Verify it's a Group offer |
| Can't invite members | Only creators can invite |
| Member limit reached | Contact the provider |
| Invitation not received | Check spam folder, resend |