View Incentive Distribution
Track how incentives are distributed for your offer
Overview
The Incentive Distributions page shows detailed information about how incentives have been distributed for your offer. This includes payment details, distribution status, and recipient information.
Understanding Incentive Delivery: The distribution records on the Incentise platform reflect the actual delivery of incentives. Actual incentives provided by the provider could be delivered through a third-party application. For example, for cashback, the funds could be transferred directly to your account, and the incentive would only be recorded in Incentise. However, for discount codes, for example, they could be given directly within the Incentise platform. The distribution of incentives on the Incentise platform is a form of record that reflects reality.
How to Access
- Go to Incentive Offers page
- Find your offer in the table
- Click the action menu (⋮)
- Select "View Incentive Distributions"
Understanding the Distributions Table
Table Columns
| Column | Description |
|---|---|
| Distribution ID | Unique identifier for the distribution |
| Recipient's email address (clickable link to profile) | |
| Incentive Value | Amount or value of the incentive |
| Incentive Value Description | Details about the incentive |
| Status | Current distribution status |
| Created At | When the distribution was created |
| Updated At | Last update timestamp |
Distribution Statuses
| Status | Meaning | Badge Color |
|---|---|---|
| Success | Incentive successfully distributed | Green |
| Failed | Distribution failed | Red |
| Pending | Distribution in progress | Gray |
Page Features
Search
- Use the search bar to find specific distributions
- Searches across all columns
- Results update as you type
Pagination
- Choose how many items per page (5, 10, 20, 50)
- Navigate between pages using Previous/Next buttons
- See total entries count
Navigation
- Back Button - Return to Incentive Offers list
- Quick Actions (FAB) - Access related pages
For Single Offers
For single offers, you'll typically see:
- One distribution entry for yourself
- Your incentive value and status
- Distribution timestamp
For Group Offers
For group offers, you'll see:
- Multiple distribution entries (one per member)
- Each member's incentive value
- Individual status for each distribution
- Click on email to view member profile
Distribution Lifecycle
1. Offer Approved
When your offer is approved, distributions are prepared.
2. Distribution Created
Individual distributions are created for each recipient.
3. Processing
The system processes each distribution.
4. Completed
- Success - Incentive delivered
- Failed - Issue with distribution (retry may be needed)
How Incentives Are Delivered
Incentives can be delivered through different methods:
| Delivery Method | Description | Example |
|---|---|---|
| Third-Party Application | Incentive is delivered outside Incentise, and the platform records it | Cashback funds transferred directly to your bank account |
| Incentise Platform | Incentive is provided directly within the platform | Discount codes given within Incentise |
| External System | Incentive delivered through provider's system | Gift cards sent via email |
Note: The distribution record reflects the actual delivery of the incentive, regardless of the delivery method used.
Common Scenarios
Cashback Distribution
| Scenario | What You See |
|---|---|
| Approved cashback | Distribution with value and "Pending" status |
| Cashback sent (via third-party) | Status changes to "Success" - funds transferred to your account |
| Issue occurred | Status shows "Failed" with details |
Discount Code Distribution
| Scenario | What You See |
|---|---|
| Code generated (within Incentise) | Distribution with code description |
| Code delivered | Status shows "Success" - code available in platform |
Understanding Distribution Values
Incentive Value
The actual value you receive:
- For cashback: monetary amount
- For discounts: percentage or fixed amount
- For codes: the code itself
Incentive Value Description
Additional details about the incentive:
- Terms and conditions
- How to use the incentive
- Expiration information
Troubleshooting
| Issue | Solution |
|---|---|
| No distributions shown | Offer may not be at distribution stage yet |
| Status stuck on "Pending" | Distribution is processing, check back later |
| "Failed" status | Contact support or check messages with provider |
| Can't see distribution details | Refresh the page |