Destination routing

Let buyers choose where they purchase — from one link.

Merchants sell on websites, marketplaces, and chat. Multi-destination routing sends every customer to the checkout path they prefer while you keep a single short URL in your social content.

Customer sees

Choose a destination

Summer sandal — limited restock

Website checkout

store.example.com/checkout

Shopee

shopee.co.id/product/…

WhatsApp

Chat for size & payment

Each tap records which destination customers prefer.

The merchant problem

Your customers do not all buy in the same place.

Social posts create demand, but checkout happens on your site, a marketplace app, or over WhatsApp. Scattering multiple URLs in one caption confuses buyers and hides which channel actually converts.

  • Posting separate links for Shopee, your website, and WhatsApp clutters captions and splits traffic.
  • Bio tools often allow only one URL, forcing you to pick a single channel per product.
  • You cannot tell whether buyers prefer marketplace checkout or your own store without destination-level data.

How routing works

One link adapts to how many destinations you attach.

Incentise handles the buyer journey automatically. You configure destinations in the link editor; the public short link does the rest.

Instant redirect

Single destination

When a link has one buying path, customers go straight to checkout or chat. Clicks are recorded before the redirect — no extra step.

Branded picker page

Multiple destinations

When you attach two or more paths, customers see a clean “Choose a destination” screen with display names and favicons, then pick where to buy.

Built for merchants

Configure once. Route everywhere you sell.

Unlimited paths per link

Combine your store checkout, marketplace listings, and WhatsApp on the same short URL you share in social posts.

Named buying options

Label each path — “Website checkout”, “Shopee”, “Ask on WhatsApp” — so buyers understand the choice before they tap.

Favicon previews

Destination favicons appear on the picker and in your dashboard so links are easy to scan at a glance.

Reusable destination library

Search and reuse URLs you have saved before instead of re-pasting the same product links every campaign.

Automatic vs guided routing

Incentise detects how many destinations are attached and routes buyers the right way without extra configuration.

Per-destination clicks

See which checkout, marketplace, or chat option wins — filter link analytics by destination on paid plans.

Where you can send buyers

Mix channels on the same product link.

There is no fixed template — attach any HTTPS destination your buyers already use.

Your website

Direct-to-checkout, product pages, or custom landing URLs you control.

Marketplaces

TikTok Shop, Ebay, Amazon, and other storefronts where you already list products.

WhatsApp & chat

Let buyers ask about size, stock, or payment before they complete the order.

Workflow

Set up multi-destination routing in four steps.

Open the link builder
01

Create a smart short link

Start from any product or campaign URL and give it a title customers will recognize.

02

Add every buying path

Attach website, marketplace, and chat destinations with clear display names for each option.

03

Share one URL in social

Use the same short link in captions, stories, bio, and ads — buyers choose their preferred channel.

04

Compare destination performance

Review total clicks and destination-level breakdowns to double down on what converts.

Analytics that matter

Learn which checkout path customers actually choose.

Total clicks tell you interest; destination clicks tell you intent. On links with multiple paths, filter performance by destination and compare breakdowns in your dashboard.

See plans with full analytics
Website checkout62%
Shopee28%
WhatsApp10%

Illustrative breakdown — your dashboard shows live destination clicks.

Use cases

When multi-destination routing pays off.

  • Indonesia merchants routing the same product to Ebay, TikTok Shop, and WhatsApp from one TikTok link.
  • Cross-border sellers offering Amazon and their DTC site without changing the short code in every post.
  • Flash sales where website stock is limited but marketplace inventory is still available.
  • Creators who want chat for sizing questions alongside a one-tap marketplace buy button.
  • Campaigns that reuse saved destination URLs when the next SKU launches.

Stop choosing one channel per post.

Create a smart short link, attach every place you sell, and share one URL that routes buyers to the checkout path they prefer.

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