At Incentise, we value transparency and trust. This Privacy Policy explains what data we collect, how we use it, and how we protect the privacy of both customers and brand and business who use our platform.

By using Incentise, you agree to the practices outlined below.

1. Who This Policy Covers

• Customers – individuals requesting incentives from brand and business on the platform.
• Brand and Business – brand and business offering incentives and managing customer requests.

2. What We Collect

For Customers

• Personal Information: name, email address, and profile data.
• Request Activity: which brand and business you request incentives from, when, and your incentive history.
• Device Info: IP address, browser type, and cookies for performance and security.

For Brand and Business

• Business Information: company name, contact person, business email, and company description.
• Incentive Data: number of customer requests received and incentives issued.
• Account Data: login credentials, billing details (if applicable), and activity logs.

3. How We Use Your Information

For Customers

• To process your incentive requests.
• To notify you about request status and platform updates.
• To help brand and business understand customer intent and trends (in anonymized form).
• To improve platform performance and user experience.

For Brand and Business

• To manage and track incentive requests.
• To publish public-facing insights (e.g., "1000 users requested incentives from [Brand and Business]").
• To provide analytics and reporting tools.
• To ensure trust and accountability within the platform.

4. Public Metrics

We display publicly visible, anonymized metrics such as:

• Total number of requests a brand and business receives
• Volume of incentives approved

We never display names, emails, or personally identifiable details.

5. Sharing Data

We do not sell or rent your personal data.

We may share data only with:

• Service providers (e.g., cloud hosting, analytics) under strict confidentiality
• Legal authorities, if required by law, to comply with legal obligations or defend against legal claims

6. Cookies and Tracking

Incentise uses cookies to:

• Keep you logged in (essential cookies)
• Analyze usage patterns (analytics cookies - optional)
• Improve platform experience
• Ensure website security and functionality

We use Google Analytics with privacy-compliant settings to understand how users interact with our website. This includes:

• IP address anonymization
• Disabled advertising features
• No cross-device tracking
• Consent-based data collection

You can manage cookie preferences through our cookie consent banner or in your browser settings. You can withdraw consent at any time.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your account and data
• Opt out of communications

To make a request, email us at: [email protected]

8. Data Security

We take data protection seriously and use:

• Encryption (SSL)
• Secure cloud storage
• Access control and internal audit logging

Still, no system is 100% secure — use the platform with caution.

9. Retention

We retain data only as long as necessary for legitimate business needs or legal requirements. You may request data deletion at any time.

10. Changes to This Policy

We may update this Privacy Policy. If we do, we will notify you by email or show a notice on the site. Continued use of Incentise means you accept the updated policy.

11. Termination

We reserve the right to suspend or terminate your access if you violate these Terms or misuse the platform.

12. Contact Us

Questions or concerns?

• 📧 [email protected]
• 🌐 https://www.Incentise.com