Privacy Policy

Privacy Policy

Effective Date: 11th May 2025

At Incentise, we value transparency and trust. This Privacy Policy explains what data we collect, how we use it, and how we protect the privacy of both incentive recipients and incentive providers who use our platform.

By using Incentise, you agree to the practices outlined below.

1. Who This Policy Covers

  • Incentive Recipients – individuals requesting incentives from incentive providers on the platform.
  • Incentive Providers – incentive providers offering incentives and managing incentive recipient requests.

2. What We Collect

For Incentive Recipients

  • Personal Information: name, email address, and profile data.
  • Request Activity: which incentive provider you request incentives from, when, and your incentive history.
  • Device Info: IP address, browser type, and cookies for performance and security.

For Incentive Providers

  • Incentive Provider Information: company name, business name, organization name, contact person, incentive provider email, and incentive provider description.
  • Incentive Data: number of incentive recipient requests received and incentives issued.
  • Account Data: login credentials, and activity logs.

3. How We Use Your Information

For Incentive Recipients

  • To process your incentive requests.
  • To notify you about request status and platform updates.
  • To help incentive providers understand incentive recipient intent and trends (in anonymized form).
  • To improve platform performance and user experience.

For Incentive Providers

  • To manage and track incentive requests or incentives offers.
  • To publish public-facing insights (e.g., "1000 users requested incentives from [Brand and Business]").
  • To provide analytics and reporting tools.
  • To ensure trust and accountability within the platform.

4. Public Metrics

We display publicly visible metrics such as:

  • Total number of requests, total incentives offered by incentive providers, total incentives earned by incentive recipients
  • Volume of incentives approved

We never display names, emails, or personally identifiable details.

5. Sharing Data

We do not sell or rent your personal data or incentive recipient data.

We may share data only with:

  • Legal authorities, if required by law, to comply with legal obligations or defend against legal claims

6. Cookies and Tracking

Incentise uses cookies to:

  • Keep you logged in (essential cookies)
  • Analyze usage patterns (analytics cookies - optional)
  • Improve platform experience
  • Ensure website security and functionality

We use Google Analytics with privacy-compliant settings to understand how users interact with our website. This includes:

  • IP address anonymization
  • Disabled advertising features
  • No cross-device tracking
  • Consent-based data collection

You can manage cookie preferences through our cookie consent banner or in your browser settings. You can withdraw consent at any time.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your account and data
  • Opt out of communications

To make a request, email us at: [email protected]

8. Data Security

We take data protection seriously and use:

  • Encryption (SSL)
  • Secure cloud storage
  • Access control and internal audit logging

Still, no system is 100% secure — use the platform with caution.

9. Retention

We retain data only as long as necessary for legitimate business needs or legal requirements. You may request data deletion at any time.

10. Changes to This Policy

We may update this Privacy Policy. If we do, we will notify you by email or show a notice on the site. Continued use of Incentise means you accept the updated policy.

11. Termination

We reserve the right to suspend or terminate your access if you violate these Terms or misuse the platform.

12. Contact Us

Questions or concerns?