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💳 Cashback Payouts

Complete guide to viewing your payout transactions

🎯 Overview​

The Cashback Payouts section allows you to view and track all your payout transactions. This is where you can monitor the status of your cashback payouts that have been processed by businesses.

📋 Main Features​

Payout Tracking​

  • Transaction List: View all your payout transactions
  • Status Monitoring: Track processing and completion status
  • Transaction Details: See complete information about each payout
  • History Management: Access full payout history

Payout Information​

  • Status Updates: Real-time tracking of payout processing
  • Transaction Details: Complete information about each payout
  • Account Information: View payout account details
  • Processing Timeline: Track when payouts were created and updated

🏠 Cashback Payouts Dashboard​

Overview Panel​

📊 Summary Information:

  • Payout ID: Unique identifier for each payout transaction
  • Incentive Request ID: Associated incentive request that generated the payout
  • Status: Current processing status of the payout
  • Description: Any notes or description about the payout
  • Reference ID: External reference number (if provided)
  • Created Date: When the payout was initiated

Transaction List View​

📋 Transaction Information Display:

  • Payout ID: Unique identifier for each payout
  • Incentive Request ID: The incentive request that generated this payout
  • Status: Current processing status (Pending, On Process, Success, Failed)
  • Description: Any description or notes about the payout
  • Reference ID: External reference number (if available)
  • Created At: Date and time when payout was created
  • Actions: View detailed information about the payout

🔍 Search & Filter Options:

  • Keyword Search: Find transactions by payout ID, incentive request ID, or reference
  • Pagination: Navigate through multiple pages of results
  • Rows per Page: Choose to display 5, 10, 20, or 50 transactions per page

📊 Payout Status Tracking​

Status Types​

📈 Payout Lifecycle:

⏳ Pending

  • Payout request has been submitted by the business
  • Awaiting processing by the payment provider
  • Initial verification in progress

🔄 On Process

  • Payout is being processed by the payment provider
  • Funds are being transferred to your account
  • May take 1-5 business days depending on method

✅ Success

  • Payout has been successfully completed
  • Funds have been received in your account
  • Transaction is finalized

❌ Failed

  • Payout could not be completed
  • May be due to account issues or provider problems
  • Will be retried or refunded to your balance

Status Updates​

📱 Real-Time Tracking:

  • Status changes are updated automatically
  • Email notifications for important updates
  • Dashboard reflects current status immediately
  • Processing timeline is maintained

📋 Transaction Details​

Detailed View​

📊 Complete Transaction Information:

  • Payout ID: Unique identifier for tracking
  • Incentive Request ID: Associated incentive request
  • Status: Current processing status
  • Description: Any notes or description provided
  • Reference ID: External reference number (if available)
  • Created Date: When payout was initiated
  • Updated Date: When payout was last modified

Account Information​

💳 Payout Account Details:

  • Account Holder Name: Name on the payout account
  • Account Number: Account information
  • Payment Provider: Service used for the payout
  • Payout Account Type: Type of account (Bank, Digital Payment)
  • Payout Amount: Amount and currency of the payout

🏦 Bank Account Details (if applicable):

  • IBAN: International Bank Account Number
  • Swift Code: Bank identification code
  • Routing Number: Bank routing information

💰 Understanding Payouts​

How Payouts Work​

💵 Payout Process:

  • Incentive Completion: You complete incentive programs successfully
  • Business Processing: Business processes your incentive request
  • Payout Creation: Business creates a payout transaction
  • Processing: Payment provider processes the transaction
  • Completion: Funds are transferred to your account

Payout Information​

📊 What You Can See:

  • Payout Amount: The amount you will receive
  • Currency: The currency of the payout
  • Account Details: Where the funds will be sent
  • Processing Status: Current status of the transaction
  • Timeline: When the payout was created and updated

📈 Transaction History​

Complete Records​

📋 Historical Data:

  • All Transactions: Complete payout history
  • Status Changes: Timeline of all status updates
  • Processing Details: Technical processing information
  • Account Information: Payout account details

Navigation​

📊 Data Management:

  • Pagination: Navigate through multiple pages
  • Search: Find specific transactions
  • Sorting: View transactions by date
  • Details: Access complete transaction information

🎯 Best Practices​

Monitoring Your Payouts​

✅ Do's:

  • Check Status Regularly: Monitor payout status updates
  • Keep Records: Maintain transaction history for your records
  • Verify Account Information: Ensure payout account details are correct
  • Track Processing Time: Monitor how long payouts take to complete
  • Review Details: Check payout details for accuracy

❌ Don'ts:

  • Ignore Failed Payouts: Address failed transactions promptly
  • Forget to Track: Monitor your payout history regularly
  • Ignore Notifications: Respond to payout-related communications
  • Assume Immediate Processing: Allow time for processing (1-5 business days)

Payout Strategy​

💡 Management Tips:

  1. Regular Monitoring: Check payout status regularly
  2. Record Keeping: Maintain your own records of all transactions
  3. Account Verification: Ensure payout account information is current
  4. Status Tracking: Monitor processing status updates
  5. Communication: Contact support if issues arise

🔧 Troubleshooting​

Common Issues​

📋 Payout Problems:

Status Not Updating:

  • Allow time for processing (1-5 business days)
  • Check your email for notifications
  • Refresh the dashboard for latest updates
  • Contact support for stuck status

Failed Payout:

  • Check payout account information
  • Verify account is active and verified
  • Review any error messages provided
  • Contact support for assistance

Missing Funds:

  • Check processing timeline for your payout method
  • Verify funds were sent to correct account
  • Contact your bank or payment provider
  • Reach out to support for investigation

Incorrect Information:

  • Verify payout account details are correct
  • Check payout amount and currency
  • Review incentive request association
  • Contact support for corrections

Getting Help​

🆘 Support Options:

  • Help Documentation: Check other guides for solutions
  • Contact Support: Reach out for personalized assistance
  • Payment Provider Support: Contact specific payout service
  • FAQ Section: Find answers to common questions

🔒 Security & Privacy​

Payout Security​

🔐 Security Measures:

  • Account Verification: All payout accounts must be verified
  • Secure Processing: Encrypted transaction processing
  • Fraud Protection: Multiple layers of security verification
  • Privacy Protection: Account information is protected

Privacy Protection​

🛡️ Data Protection:

  • Masked Information: Account details are partially masked
  • Secure Storage: All data is encrypted and secure
  • Limited Access: Only authorized personnel can access data
  • Compliance: Follows data protection regulations

Monitor your payouts efficiently and track your earnings! Check your payout dashboard regularly to stay informed about your transaction status.