Common Issues & Solutions
❓ Low Request Volume
- Check: Is your incentive amount competitive?
- Solution: Research industry standards and consider increasing amounts
- Action: Improve program descriptions and requirements clarity
❓ High Decline Rate
- Check: Are requirements too strict or unclear?
- Solution: Simplify requirements and provide better instructions
- Action: Review feedback from declined customers
❓ Receipt Verification Issues
- Check: Are receipt requirements clearly stated?
- Solution: Provide examples of acceptable receipts
- Action: Create detailed verification guidelines
❓ Technical Difficulties
- Check: Browser compatibility and internet connection
- Solution: Try different browser or clear cache
- Action: Contact support if issues persist
Getting Help
📞 Support Options
- Live Chat: Available during business hours for immediate assistance (Cooming Soon)
- Email Support: Send detailed questions to our support team
- Help Center: Browse FAQs and troubleshooting guides
- Video Tutorials: Watch step-by-step guides for complex features (Cooming Soon)