Technical Issues FAQ

Common technical problems and solutions

General Issues

Q: I can't log in to my account
A: Check that you've verified your email address. If you forgot your password, use the "Forgot Password" link to reset it.

Q: The website isn't loading properly
A: Try clearing your browser cache, using a different browser, or checking your internet connection. Contact support if issues persist.

Q: I'm not receiving email notifications
A: Check your spam folder first. You can update your notification preferences in your account settings.

Mobile and App Issues

Q: Is there a mobile app?
A: Our platform is fully responsive and works great on mobile browsers. We're developing a native app for future release.

Q: Can I upload receipts from my phone?
A: Yes! You can take photos directly with your phone camera or upload existing images from your photo gallery.

Contact Support

If you're experiencing issues not covered here, please contact our support team with:

• A description of the problem
• What browser and device you're using
• Any error messages you see
• Screenshots if applicable